FAQ - SONGRI Pack Machinery

How many years has your company been founded?

28 years. For all these years, we have been focusing on manufacturing vacuum packaging machines.

Are you trading company or manufacturer ?

Yes, We are factory, all machine is made by ourself and we can provide customize service according to your requirement.

What about your warranty?

Our warranty is 1 year, all machine part can be replaced for free within 1year if broken(not including man made).

Is there any installation direction after we received the machine?

Yes, we have a professional technical team and warm after service. We will solve any problem you meet during the installation and packing production in time.

How long will it take to deliver the goods after the order is confirmed?

It takes almost 30 days to complete the production, after which we will arrange for shipment.